Jammu & Kashmir Govt Websites Down for Over a Week: Public Services Disrupted, No Official Word Yet

Date: May 13, 2025

Srinagar — A major digital blackout has hit Jammu and Kashmir. Several key government websites have remained inaccessible for more than a week, causing massive disruption to essential public services. The outage began on May 4, and as of today, the administration has not provided an official explanation or resolution timeline.

🔗 Websites Affected Include:

• JKSSB (Jammu and Kashmir Services Selection Board) – Recruitment and job applications
• Revenue Department – Property registration and related services
• HRMJK – Human Resource Management gateway for government officials
• Land Records Portal – Digital access to land ownership and records
• JKPaySys – Salary processing and financial services for employees
• PDD (Power Development Department) – Electricity bill payments and customer service
• And other departmental portals

 Impact on Public Services

The widespread outage is disrupting critical sectors and affecting thousands of citizens and employees daily:

• Job Seekers are unable to apply or track their status through JKSSB.
• Property Transactions are stalled due to non-functional land records and revenue websites.
• Government Employees cannot access salary slips, apply for leave, or complete HR formalities.
• Consumers are unable to pay electricity bills online via the PDD portal, risking penalties and service disruptions.
• Public frustration is mounting as manual processes are overwhelmed, and there’s no fallback system in place.

 No Clarity from Authorities

Despite growing public concern, the government has not issued any official statement explaining:

• The cause of the downtime
• Whether it is due to technical failure, server maintenance, or a cybersecurity threat
• When services will be restored

This transparency deficit is causing apprehension among job aspirants, landowners, and electricity consumers.

 Digital Governance Under Threat

The incident highlights serious issues in the UT’s digital governance strategy:

• Overdependence on online platforms without offline alternatives
• Inadequate disaster recovery and backup systems
• No communication protocol to keep the public informed during disruptions

 Public Reactions

Citizens have taken to social media and local platforms to express their frustration:

“This shows how unprepared our system is for a digital future,” tweeted one user.

“We cannot pay electricity bills or find employment. Where is the administration?” another person asked.

 What Should Be Done

Experts are urging the government to take immediate steps:

1. Address the public with accurate information
2. Set up a technical investigation into the cause of the outage
3. Restore services on priority through alternative platforms or temporary setups
4. Improve server resilience, cybersecurity measures, and public communication protocols

Stay tuned with Unxplored Kashmir for more updates on this developing story.